(Senior) Assistant Manager, NUCOHS

Job Purpose

The Assistant Manager/Senior will be responsible for the HR related matters within the center. The person will perform a variety of personnel-related administrative tasks and will act as the first point of contact for HR-related queries from the staff within the center, NUHS partners and other external partners.

Duties and Responsibilities

1. Core

• Support NUCOHS clinician manpower planning requirement and oversee recruitment of clinicians to fill any manpower shortfall.
• Support the development and implementation of an effective employee engagement plan for NUCOHS staff.
• Manage the appraisal cycle of NUCOHS clinicians for NUHS and NUS Performance Appraisal Moderation Boards.
• Manage NUCOHS clinicians’ promotion process, including updating clinicians’ promotion eligibility based on established timeline.
• Support NUCOHS clinicians’ scholarship application process (e.g. HMDP and NMEA).
• Support NUCOHS Manpower planning and Ancillary Staff Management.
• Leads and supervises staff to deliver quality care to patients and to meet organizational goals.
• Coaches, mentors and inspires staff in their continuous learning and career development.
• Engages and communicates with staff to foster teamwork and to ensure information and knowledge are shared timely and effectively.
• Oversees staff recruitment and retention to achieve a stable, skilled and motivated team.
• Contributes to performance appraisals.

2. Others

• Partnership with NUHS HRs.
• Maintain employee records (soft and hard copies).
• Ensure HR databases are updated (e.g. new hires, separations, vacation and sick leaves).
• Assist in payroll preparation by providing data, like absences, bonus and leaves.
• Prepare paperwork for HR policies and procedures.
• Process staff’s requests and provide relevant information.
• Coordinate HR projects, meetings and training seminars.
• Collaborate with NUHS HRs and Recruiter to post job ads on careers pages and process incoming resumes.
• Prepare reports and presentations for internal communications.
• Provide orientations for new staff by sharing onboarding packages and explaining company policies.
• Any other tasks as assigned.

Job Requirements

1. Skills and Experience

• Proven work experience as an HR administrative assistant or HR administrator
• Hands on experience with HR software
• PC literacy and experience with MS Office applications
• Knowledge of labor legislations
• Excellent organization and time-management skills
• Critical thinking
• Good communication (spoken and written)
• Problem solving
• Team and people management

2. Personal Traits

• Positive, motivated and able to perform under pressure
• Has initiative, humility and resilience
• Able to work independently and with others
• Service-oriented and customer-focused

3. Educational Qualifications

• Bachelor’s degree in any discipline from a recognized institution
• Bachelor’s degree in Human Resources or relevant field will be advantage