(Senior) Executive / Assistant Manager, Development Office

Job Purpose:

The incumbent will support the Reporting Officer and Head, Development Office, in facilitating the hospital’s upcoming redevelopment and associated strategic infrastructure planning activities. The role includes broad-based involvement across planning, user engagement, knowledge management, and project coordination, with a preferred focus on back-of-house (BOH) operational services such as materials management, food services, and logistics planning.

Duties & Responsibilities:

Primary Responsibilities and Duties:

• Support the Reporting Officer and HOD in managing key aspects of the campus redevelopment, including:
  • Strategic and functional planning for hospital departments
  • Workflow integration, space programming, user requirement consolidation
  • Project documentation, budgeting, and timeline tracking
  • Coordination of internal and external stakeholder inputs
• Assist in long-term infrastructure planning aligned with hospital redevelopment milestones, incorporating both clinical and non-clinical requirements, and ensuring alignment with NUHS cluster-level and national healthcare priorities.
• Work collaboratively with various stakeholder groups, including clinical services, operations teams, facilities, and external partners such as MOH, MOHH, consultants, and building authorities.
• Provide secretariat support for planning meetings and user workgroups, ensuring timely follow-up, documentation, and alignment of targets and approvals across phases.
• Support he development and upkeep of a structured knowledge management system to consolidate:
  • Functional Design Briefs (FDBs)
  • Meeting notes, decisions, and reference documents
  • Planning assumptions and benchmarking data
• Conduct horizon scanning of national and global trends in healthcare infrastructure, digital tools, operational models, and hospital support services. Translate findings into planning implications and identify potential enablers or constraints.

Secondary Responsibilities and Duties:

• Perform any other duties as assigned by the Reporting Officer or HOD, including support for operational readiness, commissioning activities, or organizational change initiatives.

Job Requirements:

• Degree in Business Administration, Health Administration, Engineering, Hospitality, or a related discipline. Professional training in healthcare infrastructure or systems planning will be advantageous.
• At least 3 to 5 years’ working experience in hospital operations, healthcare infrastructure projects, or strategic planning. Candidates with exposure to planning or operations of hospital back-of-house services (e.g. kitchen, portering, logistics, linen, materials supply) will have an advantage.
• Demonstrated skills in planning, analysis, stakeholder coordination, and structured communication (written and verbal).
• Adaptable and resourceful, able to multi-task and work independently while contributing effectively to cross-functional teams.