(Senior) Executive/Assistant Manager, Development Office (Clinical Services Planning)

Job Purpose:

The incumbent will support the Reporting Officer and Head, Development Office, in facilitating the hospital’s upcoming redevelopment and associated strategic infrastructure planning activities. The role will focus on clinical functions planning, ensuring that service models, functional space requirements, and patient care pathways are aligned with the hospital’s long-term vision, healthcare transformation goals, and national healthcare priorities.

The position requires broad-based involvement across clinical planning, stakeholder engagement, knowledge management, and project coordination, with emphasis on integrating care delivery models into the hospital’s future infrastructure and service design.

Duties & Responsibilities:

1. Clinical Services Planning & Redevelopment Support:

• Support the Reporting Officer and HOD in managing clinical planning aspects of the redevelopment, including:
  • Strategic and functional service planning for hospital departments.
  • Workflow integration, clinical adjacency planning, and user requirements consolidation.
  • Clinical service models documentation, budgeting inputs, and timeline tracking.
  • Coordination of clinical stakeholder inputs from hospital departments and NUHS cluster

2. Infrastructure and Service Alignment:

• Assist in the long-term service and infrastructure planning aligned with hospital redevelopment milestones, ensuring incorporation of:
  • Clinical care models, service adjacencies, and patient flow considerations.
  • NUHS cluster-wide strategies and national healthcare priorities.

3. Stakeholder Engagement:

• Work collaboratively with clinical stakeholders including heads of departments, operations teams, and external partners (MOH, consultants, cluster planning offices).
• Facilitate multidisciplinary clinical planning workshops, design charrettes, and validation sessions.

4. Secretariat & Documentation:

• Provide secretariat support for clinical planning committees and user workgroups, ensuring timely follow-up, issue tracking, and approval processes.
• Develop and maintain structured documentation such as:
  • Functional Design Briefs (FDBs).
  • Clinical service requirement documents
  • Meeting records, decisions, and reference documents.

5. Horizon Scanning & Benchmarking:

• Conduct horizon scanning of national and international trends in clinical service delivery, models of care, and medical technology integration.
• Translate findings into planning implications and identify potential enablers or constraints for the hospital’s future operations.

6. Secondary Responsibilities and Duties:

• Perform other duties as assigned by the Reporting Officer or HOD, including support for operational readiness, commissioning activities, and organizational change initiatives related to clinical services transition.

Job Requirements:

• Degree in Business Administration, Health Administration or biomedical related.
• At least 3 to 6 years working experience in clinical operations, hospital redevelopment, healthcare service planning, or health system transformation projects.
• Candidates with exposure to service planning, clinical workflow design, or planning/commissioning of clinical facilities will have an advantage.
• Excellent planning, analytical, quantitative and communication skills (written and verbal).
• Adaptable, able to multi-task and work well independently or in a team.