Assistant Care Coordinator

Overview*

The Healthcare Redesign department (HCRD) is responsible for driving technology-enabled care transformation in Alexandra Hospital, to deliver quality healthcare that is safe, efficient, and value-driven. We will be launching a new digital health service that will leverage on wearble technology data to provide digital health coaching.

We are seeking a highly motivated and experienced Care Coordinator (Digital Health Coach) to join our team. The Care Coordinator (Digital Health Coach) will be responsible for providing virtual coaching and support to individuals looking to improve their health and wellness.

Job Responsibilities*

You will be responsible for the following:

• Conduct initial consultation with participants using data gathered from a digital health platform
• Create and implement personalized health plans that are aligned with lifestyle goal(s) set by General Practitioner (GP) utilizing digital tools and resources
• Use data and analytics to track participant progress and adjust plans as needed
• Monitor participant adherence to the program and encourage continued participation
• Provide ongoing support and guidance to participants through virtual coaching sessions and personalized nudges
• Communicate effectively with participantss via phone and nudges
• Maintain accurate and confidential client records
• Consolidate and routinely update the list of exisiting acitivties available within Queenstown community  and amongst partners
• Stay up-to-date with the latest digital health technologies and trends

Requirements*

Diploma equivalent professional qualifications in Nursing, Social Work, Allied Health, Health Services Management, Health Management & Promotion, etc

Those with Nitec in Nursing and has relevant working experience in clinics will be considered.

• 1 - 3 years of experience in healthcare and/or community health setting in Singapore is preferred.
• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Self-motivated and able to work independently and manage a high volume of clients
• Organised with strong problem solving and analytical skills
• Strong communication and interpersonal skills. Ability to use local languages and dialects will be an added advantage
• Passion for health and wellness and desire to help others improve their well-being
• Strong understanding of health and wellness principles and ability to apply them in a virtual setting
• Willingess to learn and adapt to new technology
• Proficiency in MS office, including Word, Excel, Powerpoint and Outlook
• Motivation interviewing and/or Health Coaching certification is a plus

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.