Assistant / Care Coordinator

Job ID:  237
Job Function:  Ancillary
Institution:  National University Polyclinics

You will assist the care management team in coordinating and providing care activities for a group of chronic disease patients. You will perform basic preventive health screening and health assessments as required i.e. vision testing, blood glucose test. You will also make appropriate referrals to care managers for lifestyle modification education such as smoking cessation, weight management according to patients’ health needs. You will provide health education to patients on home monitoring devices eg. home blood pressure, glucose and weight monitoring as well as the use of Healthhub portal.

You are required to document all care activities rendered to patients accurately. You will use IT systems to track patients’ appointments, laboratory tests and workshops, vaccination needs, and recall or reschedule defaulted appointments.

You are expected to participate in Quality Improvement, Patient Safety and Research activities and assist with other data collation required from time to time. You are required to adhere to International Patient Safety Goals (IPSG) and infection control practices in the course of your duties.

You will also assist in planning, organizing and coordinating workplace health promotion activities for staff and perform any other duties as assigned by supervisors.



  • Minimum GCE 'O' Level
  • Qualification in health promotion will have an advantage
  • Preferably with some working experience in healthcare
  • Well-versed in Microsoft Office applications - Excel, Word, PowerPoint
  • Savvy in navigating IT programs
  • Self-motivated and has interest in patient care
  • Good communication and coordination skills
  • Proactive and a team player