Assistant Manager, CSPI

Job ID:  5843
Job Function:  Administration
Institution:  National University Health System


The Job Holder will support the Clinical Services Planning & Integration (CSPI) Division including specialist and primary/community care co-leads, and work with other internal and external stakeholders to facilitate and manage the development of cross-sectoral, end-to-end care plans for NUHS Population Health Strategy 6 (pathways for conditions with significant disease burden). CSPI care planning work emphasises upstream preventive care as well as enabling a strengthened primary/community care sector.


The Job Holder will also support the manager in population health programme(s), allied health and medical manpower coordination and administration matters.


Job Responsibilities

1. Support end-to-end care plans development work

  • Provide secretariat and administrative support to CSPI team to facilitate the development of end-to-end care plans for assigned conditions, including:
  • Outreach and engaging relevant stakeholders
  • Working out theory of change and logic model
  • Mapping existing services, keeping abreast of available NUHS and community services
  • Identification of gaps
  • Propose recommendations, and facilitate / drive partnerships and collaborations with relevant partners
  • Supporting and monitoring development of recommendations, with focus on building and augmenting linkages between community and primary care with tertiary / specialist care
  • Maintain updates and alignment to national and NUHS group care plans, protocols, and guidance


2. Meetings, engagements and follow ups

  • Organise and coordinate meetings and engagements with internal and external stakeholders
  • Draft minutes
  • Follow up on matters arising
  • Maintain the CSPI tracker list and provide reminders to relevant team members where necessary to ensure project and deliverables are completed in accordance to planned timelines


3. Population Health Programme(s), Allied Health and Medical Manpower

  • Support team lead / assigned lead on administrative and disbursement matters relating to population health programme(s), allied health and medical manpower purchase and coordination
  • Manage and maintain central list of RHSO allied health and medical manpower under the Community Care Team and Medical Director’s Office


4. Reports to management and committee

  • Work with internal and external stakeholders to collate information and submit regular reports required by management or committees


5. Any other tasks as assigned



Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration etc.


Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

  • 3-4 years (minimally 1-2 years for senior executive) of working experience, preferably in healthcare
  • Possess confidence to work with internal and external stakeholders of different levels
  • Ability to multi-task and work under tight timelines
  • Good analytical and organization skills
  • Good writing, communication, problem solving, and presentation skills