Assistant Manager, NCIS (Personal Wellness Programme)

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.

We are seeking a dedicated Executive / Senior Executive to be responsible for the implementation and successful executive of the NCIS Personal Wellness Programme, NCIS Dream Maker programme, events and activities. The incumbent will assist in project management, coordinate and support the programmes/ activities/ events, ensuring effective communication and collaboration between stakeholders, and prepare project management documentation and project progress for NCIS and stakeholders, as required.

Key Responsibilities

Initiatives Development & Project Management

• Participate in program design, development, planning, implementation and maintenance.
• Obtain and utilize internal and external resources to meet program goals.
• Collating data, organizing, analysing and researching the data relating programmes and brainstorming with programme leads for programme needs, measures and outcomes.
• Assist in preparation of updates and project progress reports, including programme performance and outcomes, for programme leads, committees, partners and stakeholders as required, and provide recommendations for future planning.
• Timeliness in delivery of services.
• Maintain an active social medial educational presence and publicity (including developing content dissemination) for the programmes, events and activities in collaboration with the NCIS corporate communications team.

Partnerships & Stakeholder Relations

• Engage and expand patient support group members and volunteers dedicated to the support of patients with cancer and caregivers.
• Facilitate team and stakeholder meetings effectively.
• Assist in setting up regular team meetings, preparing agenda, taking meeting minutes, capturing action items, preparing summary for dissemination and evaluating resources.
• Work with key stakeholders to enhance existing programs and services for cancer survivors and caregivers.
• In conjunction with the programme leads, actively promote, share learnings and facilitate collaboration with partners and stakeholders

Communications

• Communicates effectively with at all levels, from the clinical, academic and community-based settings through to NCIS Cancer Survivorship and Dream Maker committees.
• Ensures that all partners and stakeholders are kept fully informed and aligned.
• Ensures effective communication and collaboration between all stakeholders.
• Acts as the key contact and point of coordination on programmes and designated initiatives.
• Responds to queries from the public, community organizations and health care professionals on designated programmes and initiatives.

Budget Monitoring & Fundraising

• Responsible for monitoring budget expenses, performing budget reconciliation and assisting with budget development.
• Budget preparation and tracking of all assigned programme initiatives. Assist in managing of contractual obligations for projects, ensure timely and accurate invoicing and payments, ensure compliance with budget and report variances to supervisor and programme leads.
• Organization of resources and collaborating with NCIS fundraising team for Philantrophy

Secondary Responsibilities and Duties (20%)

• Any other duties as assigned by Reporting Officer

Key Requirements

• A degree added advantage in mass media / communications/ events related.
• With more than 3 years of working experience preferably in healthcare
• Knowledge and proficiency in other various software applications eg. Adobe Photoshop or Indesign software and other information systems
• Relevant experience in Marketing, Communications or Events Management
• Experience in designing of marketing collaterals will be an advantage
• Meticulous and attention to details
• Able to work in fast paced environment
• Strong and effective communication skills
• Good computer knowledge
• Able to work as a good team member
• Ability to plan and coordinate complex activities, organize multiple tasks and prioritize work
• Ability to follow up on tasks independently and in a timely fashion
• Superior written and verbal communication skills and proficient in MS Office
• Exceptional interpersonal and communication skills (written & verbal) as the job requires interaction with the general public, patients, physicians, partners, vendors as well as internal stakeholders
• Able to work on some weekends (Time off will be compensated for working on weekends)

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.