Assistant Manager (NUHS@Home)

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us. 

As an Assistant Manager for NUHS@Home, you will play a vital role in ensuring data compliance, managing user access governance, IT audit and the change request for NGEMR for operational needs in NUHS@Home. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Data Compliance:
  • Develop and implement data governance policies and compliance frameworks
  • Advice and support stakeholders in the adoption of compliance practices
  • Review, evaluate and approve complex compliance-related requests to ensure adherence to standards
• User Access Governance:
  • Oversee IT procedure reviews to ensure alignment with governance framework
  • Facilitate periodic reviews of role-based access matrices for key systems
  • Escalate and resolve high complexity access issues in a timely manner
• IT Audit Management:
  • Establish risk-based IT audit workplan with CMIO
  • Define audit strategies to ensure that critical risks are identified and addressed
  • Present audit findings to management and follow-up on the action items for closure
• NGEMR Support, Change Management & Project Support:
  • Prioritize and categorise the Change Requests (CRs) for the NGEMR system.
  • Oversee the execution of approved CRs and follow up on their implementation in production
  • Support and drive departmental initiatives, including new service implementations.
  • Act as an advisor on new services and initiatives
  • Ensure proper budgeting and resource allocation for projects and initiatives

Requirements

• Bachelor’s degree in business, healthcare, or a related field
• Minimum of 2 years of relevant experience in related field, preferably in healthcare or technology
• Able to effectively manage and prioritize multiple tasks in a fast-paced environment.
• Effective communication and interpersonal skills, with the ability to work well in a team and build relationships with diverse stakeholders.
• Excellent organizational and problem-solving skills, with strong attention to detail.