Executive Assistant - Patient Liaison Centre

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives. 

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

To provide coordination and assistance in all areas necessary to facilitate enquiries and requests from patients, clients and internal departments, and ensure that the service levels provided meet the pre-determined service standards.

Key Responsibilities

• Ensure timely and appropriate resolution of enquiries and requests that come through the Patient Liaison Centre (PLC).
• Liaise with external parties and internal departments for safe and appropriate referral of patient to NUH for outpatient appointment as per the hospital’s protocols and procedures.
• Carry out any other administrative duties required at PLC.

Key Requirements

• Minimum Diploma Holder
• Preferably 1 year work experience
• With pleasant & cheerful personality
• Good problem solving, interpersonal and communication skills
• Meticulous and possess good organisational and coordination skills
• Ability to exercise initiative, manage pressure and multi-task in a fast-paced environment
• A team player
• Proficient in computer skills and comfortable with applications/ technology

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.