Executive/Senior Executive, NCIS (Quality Improvement & Innovation)

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.

We are seeking an outgoing and passionate Quality Improvement & Innovation Executive to support NCIS in improving workflow and processes. The incumbent will be responsible for the discovery, research and delivery of creative ways to improve existing processes, contributing to quantifiable savings in time, finances, and addressing pain points within NCIS.

Key Responsibilities

You will be involved in small to large scale initiatives to deliver the best care to our patients in NCIS.

• Lead and drive quality improvement initiatives within the cancer treatment and patient care domain at NCIS
• Collaborate with clinical and operational teams to identify pain points and develop strategic solutions for improvement
• Engage stakeholders, including medical professionals, administrators, and support staff, to understand their challenges and implement effective problem-solving strategies
• Implement and leverage innovative approaches to enhance cancer treatment methodologies and patient care experiences
• Facilitate workshops using design thinking methodologies to drive process improvement journeys, fostering creative problem-solving and cross-functional collaboration
• Stay updated on industry trends, emerging technologies, and best practices to bring fresh and innovative perspectives to the organization
• Develop and maintain effective communication channels to ensure a seamless flow of information and collaboration across teams
• Provide guidance on quality improvement methodologies and best practices to foster a culture of continuous improvement within NCIS

Key Requirements

You should be a high-potential executive who is passionate, committed and keen to establish a career in the Public Healthcare with the following attributes:

• Bachelor’s Degree in Healthcare Administration, Business, or a related field
• People-centric
• Proficient in human-centred methodologies such as Design Thinking and Behavioral Insights
• Experienced in facilitating workshops and conducting trainings
• Excellent communication and interpersonal skills to collaborate effectively with diverse teams
• Self-starter with a strong sense of urgency and a positive “can do” attitude
• Qualities of matured thinking, dependable and requires minimum supervision
• Ability to follow through, work independently as well as in a team

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.