Food Service Assistant
1 Job Purpose
The incumbent is responsible for delivering patient specific high-quality food and exemplary service to patients, guests, and staff in a friendly and timely manner. He/She is also required to work with and assist other members of the Food Services team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following hospital sanitization and safety procedures.
2. Duties and Responsibilities
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- Primary Responsibilities and Duties (80%)
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- Deliver complete and accurate trays, food requests, and collecting soiled trays while adhering to the departmental policies and procedures for tray delivery and pickup
- Verifying patients’ meal selections for food items served on the tray and rectifying any mistakes
- Participate in a restaurant style cold/hot production in preparing select food items for meal service
- Act upon patient meal requests either by resolving the issue directly or alerting issues to the control room or operations executive
- Adhere to the hospital and departmental hand hygiene policy and procedures and other food service regulations at all times
- To operate equipment for the meal service, including coffeemaker, toaster, microwave oven, and other necessary equipment for meal service
- Clean and sanitize equipment according to the departmental policy.
- Monitor, collect, and record operation specific data for administrative purposes
- Perform any other duties as assigned by the Food Service Manager
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2.2 Secondary Responsibilities and Duties (20%)
2.2.1 Assist in orientation and on-the-job training of new Food Service Team members
2.2.2 Assist with plating tasks when necessary
2.2.3 Perform other duties as assigned by the Food Service Manager
3. Job Specification/Requirements
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- Minimum GCE “N” level and above
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- Communicate effectively in written and spoken English
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- Food service experience preferred