Manager, Corporate Development & Performance Management

Overview

The NUHS Regional Health System (RHS) comprises of NUHS institutions, associated government and regulatory authorities and community partners that work together to look after the health of the population in the West. Since 2023, NUHS has undertaken the role of the Regional Health Manager (RHM) and will work with MOH to co-create and implement several national programmes for health such as Healthier SG, AgeWELL SG and GrowWELL SG.

RHSO is the institution set up to enable the effective delivery of pophealth strategies, working in concert with the Regional Health Manager Implementation Office (ReHMIO) to implement end-to-end transition of care from hospital to community settings. RHSO provides the organisational, governance and administrative structure for the management of resources, including but not limited to manpower, funding, facilities and technology.

Reporting to the Senior Manager (CDPM), the incumbent is responsible for corporate planning, performance management and management administrative support in NUHS RHSO and Pop Health Secretariat. This is to be achieved in close collaboration with internal teams, and internal and external stakeholders. The incumbent is also responsible for supervising direct reports (as assigned) to collectively undertake the tasks that supports our mission.

Job Responsibilities

1. Strategic Planning & Policy Translation

• Develop the strategic or transformation plans at the regional level and work with national agencies such as HPB, AIC and MOH to translate national healthcare policies into actionable NUHS/RHSO workplans (Healthier SG, AGE WELL SG).
• Synthesise developments and curate content for reporting to NUHS Executive Group (EG) and Regional Health System Steering Committee (RHS SC).
• Establish alignment with Regional Health Implementation Office (ReHMIO) or the Group directions to develop RHSO workplans in support of NUHS Care Plan goals.

2. Performance Management & Strategic Alignment

• Align with RHSO divisions on the strategic goals and mission of RHSO and support them in distilling the appropriate KPIs for divisional performance monitoring and management; includes suggesting a sound target setting methodology:

•     KPI Balanced Scorecard

•     Group workplan

•     RHSO corporate scorecard

Curate submission to Group as required by reporting cycle timeline.

3. Financial Management

• Oversee the CDPM cost centre, manage procurement processes, and ensure compliance with organizational policies.

4. Team Leadership:
   • Supervise and develop direct reports, fostering a high-performance team culture.
5. Office Administration

• Oversee office management tasks to ensure a safe and supportive workplace for RHSO staff.

Job Requirements

• Bachelor's degree required; post-graduate qualifications desired
• 7-10 years of relevant work experience, with at least 3 years in a leadership role
• Strong project management and analytical skills
• Excellent communication and interpersonal abilities
• Experience in corporate & strategy planning, data governance, and performance management
• Knowledge of the Singapore healthcare system and integrated care models (advantageous)