Manager, NCIS Executive Director Office

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

As NCIS enters an exciting phase of growth and transformation, we are seeking a highly driven and versatile Manager in the NCIS Leadership Office to support the Executive Director (ED). The ideal candidate will possess excellent communication and organizational skills, a strong service mindset, and a proven ability to work across teams and disciplines. This is a unique opportunity to contribute at the heart of NCIS leadership, helping shape the direction of cancer care, research, and education in Singapore and beyond.

Key Responsibilities

Executive Office and Calendar Management

• Provide full administrative support to the Executive Director, including complex calendar scheduling, travel planning, and meeting preparation.

• Act as the first point of contact for the ED, managing correspondence with internal and external stakeholders with professionalism and discretion.

• Prioritize time and engagements effectively to ensure strategic focus.

• Oversee daily operations of the leadership office in collaboration with senior managers and department leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating leadership- and enterprise-level meetings, and scheduling facilities

Strategic Planning and Coordination

• Support the ED and leadership team in driving strategic priorities, tracking follow-through of key initiatives, and monitoring progress.

• Prepare briefing notes, presentations, and talking points for internal and external engagements.

• Help translate high-level plans into operational execution by coordinating with relevant departments.

Internal Communications and Liaison

• Serve as a liaison between the Executive Director and internal teams, promoting alignment and smooth information flow.

• Draft and review internal communications, ensuring consistency with NCIS values and strategic direction.

• Facilitate leadership-level meetings, capturing key decisions and tracking action items to completion.

Project and Initiative Oversight

• Lead and coordinate special projects as assigned by the ED, working with cross-functional teams to achieve desired outcomes according to established timelines and budget parameters

• Identify opportunities for process improvement and support organizational change efforts.

• Oversee planning and execution of major leadership or institute-wide meetings/events.

Performance Monitoring and Reporting

• Consolidate data and insights to generate reports, dashboards, and presentations for leadership review.

• Assist in monitoring institutional performance indicators and preparing board-level or Ministry updates as required.

Stakeholder and Partner Engagement

• Support the ED in building and nurturing relationships with donors, government bodies, academic partners, and other external collaborators.

• Ensure high standards of engagement in all external-facing interactions and events.

• Lead or participate in change management efforts within the organization, ensuring smooth transitions during periods of change, growth, or restructuring.

Additional Responsibilities

• Undertake additional duties and responsibilities as assigned by the Reporting Officer or Head of Department (~20%).

• Provide flexible support across leadership office functions, contributing to team priorities and broader organizational needs as required.

Key Requirements

• Bachelor’s degree in healthcare administration, business, communications, or a related field.

• At least 10 years of relevant experience, including direct support or administrative management for C-suite or senior executive leadership

• Proven ability to manage complex calendars, high-level correspondence, and confidential matters with sound judgment and discretion.

• Strong strategic thinking and organizational skills, with the ability to anticipate needs, prioritize tasks, and manage multiple deadlines.

• Excellent written and verbal communication skills, including drafting of high-level documents, presentations, and reports.

• Strong interpersonal and stakeholder engagement skills; able to work effectively with internal teams and external partners.

• Professionalism, emotional intelligence, and a service-oriented mindset.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with collaboration platforms such as Teams, SharePoint, or other IT platforms (eg. Canva, Adobe Suites, Lucid Chart, generative AI) is an advantage.

• Self-motivated, adaptable, and able to operate independently in a fast-paced and dynamic environment.

• High level of integrity and ability to handle sensitive information with discretion.

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.