Manager, Zone Operations, RHSO

Job ID:  5015
Job Function:  Administration
Institution:  National University Health System
  • Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
    • Transition care programme
    • Community Health Posts
  • Support in operations planning in the following assigned areas:
    • Data analysis and monitor workload
    • Manpower planning and management
    • Collaborate and engage community partners to co-ordinate community operations
  • Drive continuous improvement to enhance care and residents experience including:
    • Pilot new programmes and processes
    • Evaluate the use of technology to ease workflow improvement
    • Evaluate success of pilot programs for future action
    • Manage service related feedback and ensure residents' concerns are addressed
    • Evaluate feedback and identify potential service gaps for improvements
  • Lead in regional community operations team in assigned areas:
    • Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
    • Develop team members to enhance their skills & harness their potential 
    • Integrate team with the other RHSO departments and divisions
  • Any other duties