Medical Laboratory Technologist

Overview*

To manage and supervise phlebotomy and pre-analytical laboratory processes in the outpatient laboratory, ensuring high-quality patient care and efficient laboratory operations. This role combines technical expertise with leadership skills to oversee daily operations, perform and supervise blood collection, maintain high quality standards, support staff development and handling administrative tasks.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

• Perform and supervision of blood collection and dispatch properly labeled specimens to the laboratory in accordance with laboratory protocols and standard universal precautions
• Navigate the hospital system to perform specimen collection according to tests ordered
• Navigate Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
• Collaborate with all relevant stakeholders (ie Lab, Nursing, Clinicians, admin) to improve workflow and processes of the section.
• Perform laboratory test or POCT if assigned. Perform all procedures in accordance with laboratory protocols. Alert appropriate personnel of critical values with relevant documentation
• Perform quality control procedures, interpret and review of QC results when necessary. Implement corrective actions and investigations as required.
• Undertake preventive maintenance on laboratory instrumentation and safety equipment. Notify appropriate personnel when these instruments malfunction.
• Oversee and management of lab supplies inventory.
• Report any adverse incidents to senior member of staff. Assist in the investigation and documentation of adverse incidents.
• Handle customers’ query, concern and feedback professionally. Assist with investigation and documentation of feedback as required.
• Perform shift duties as required.
• Keep current with new advancements in area of assignment.
• Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
• Comply with all requirements of the Laboratory Safety Manual
• Comply to DLM Workplace Etiquette in line with NUHS Core Values.
• Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
• Conduct in-service education and continuing education classes.
• Assist with planning of staff roster as required.
• Coach/ train trainees and new staff if assigned.
• Assist RO in monitoring of staff performance and identify their training needs.
• Conduct staff total performance management reports for the team.
• Monitor and  track all quality assurance activities under the area of purview.

Secondary Duties and Responsibilities (20%)

• Improve, identify and implement changes in the work process of the phlebotomy service
• Undertake back-up procedures in the event of emergencies such as downtime.
• Participate in evaluation and procurement of laboratory supplies when required.
• Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
• Any other duties as assigned by RO and/or Section Leader.
• Drafting and updating laboratory protocols when required.
• Participate and contribute to project teams and department meetings.
• Liaison with LIS (laboratory information system) team for IT related issues and work plan
• Assist with the preparation of annual workplan.

Requirements*

BSc or equivalent to Medical Laboratory Science 

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• At least 5 years of experience in performing venepuncture for blood specimens’ collection and 3 years of clinical laboratory experience.
•  At least 3 years of experience in supervising a team.
• Practical knowledge of hospital operations.
• Good general health and no colour blindness.
• Basic computer literacy in proficiency in laboratory information system.
• Service oriented and customer focused.
• Good communication and interpersonal skills.
• Proactive with good leadership skills.
• Ability to multi-task and prioritise workload as part of a team.
• Coaching skills.
• Strong time management, adaptability and problem-solving skills, able to work in a fast-paced environment independently

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.