Patient Service Associate, Inpatient Operations*

Job ID:  206
Job Function:  Ancillary
Institution:  Ng Teng Fong General Hospital

The incumbent will be the ambassador of the organisation for providing excellent patient service to our customers and shall be responsible to:


  • Assist in the collection of payment for discharging patients
  • Conduct financial counselling for inpatient stay/charges
  • Perform discharging procedures for patients
  • Obtain follow up appointment for Inpatient patients
  • Help in additional responsibilities as assigned by supervisors

The Requirements


  • Minimum GCE N Levels with 1 year of working experience in customer service
  • Excellent interpersonal and communication skills, able to work with all levels of staff
  • Strong passion to serve the patients
  • Willing to work 2 rotating shifts, including weekends and public holidays