Patient Service Associate (Rehabilitation Centre)*

Job ID:  5264
Job Function:  Ancillary
Institution:  Alexandra Hospital

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.


Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time



• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed


If the role sounds interesting to you, please contact ‘’ to understand more on the role. Please indicate the position that you are interested in the subject heading.