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Program Coordinator (NUHS@Home)

Job ID:  4008
Job Function:  Administration
Institution:  National University Health System

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us. 

 

As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

 

Job Responsibilities

  • Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients;

  • Coordinate with external vendors to arrange for transport and courier deliveries;

  • Coordinate with NUH & cross hospital BMU to manage bed requests;

  • Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians;

  • Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system;

  • Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment.

  • Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge. 

 

Requirements

  • Diploma in any discipline;

  • Able to converse in English & mother tongue language (Chinese/Malay/Tamil);

  • Computer literate and be proficient in Microsoft applications;

  • Be willing to work outside of working hours (E.g. weekends and/or public holidays);

  • Able to cope with and work in a fast paced environment;

  • Must be a good team player with positive work attitude;

  • Prior knowledge/working experience in a hospital setting is an added advantage.

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