Senior Assistant Manager, Ambulatory Operations

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes.

• Ensure that the system and processes are in accordance to the SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that the workflows for new and existing services are reviewed, optimised and streamlined in accordance to MOH and any relevant agencies licensing requirement.
• Responsible for the new outpatient digital systems roll out and change management
• Work with stakeholders to optimise outpatient journey with digitisation in outpatient clinics
• Involve in development plans and expansion of outpatient IT systems through coordination with stakeholders for outpatient service standards
• Support projects and/or role development for outpatient services through procurement planning and management.

Requirements

• Bachelor degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Outpatient operations, Healthcare projects implementation or healthcare procurement experience will be advantageous
• Analytical, quantitative with strong communication skills (written and verbal)
• Ability to track multiple project timeline and outcomes meticulously
• Proficient in Microsoft Word / Excel / Powerpoint
• Team player, able to work with multiple stakeholders in achieving common goal

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.