Senior/ Assistant Manager, Medical Affairs (Medicolegal)

Job ID:  8150
Job Function:  Administration
Institution:  Ng Teng Fong General Hospital
  • To execute risk management plans for medico-legal cases and clinical complaints so as to ensure effective resolution for the organization.

  • To undertake specific tasks or projects that will promote good clinical care in the hospital.

  • Manage medico-legal cases and clinical complaints to ensure effective resolution

  • Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organisation

  • Drive the ML education and communication arm to increase awareness of latest industry trends and issuee

  • Serve as a Secretariat to Clinical Care Review Committee (CCRC)

  • Manage ad hoc projects

Requirements

  • A good basic degree from reputable university.

  • Focused and motivated individual with relevant experience in case reviews and management of complaints.

  • Strong team player with good interpersonal, communication and writing skills.

  • Keen eye for details and a curious mind to deep-dive into issues.

  • Excellent follow-up capabilities, ability to prioritise and handle several projects simultaneously.

  • Skillfulness in handling people from different levels, backgrounds and personalities.

  • Excellent senior stakeholder management skills, including ability to negotiate, inform about risk, influence to gain alignment and agreement.