Senior/ Assistant Manager, Office of CMIO

Overview

• Support the maintenance of AIAM post implementation to ensure changes/updates to NGEMR mapping matrices are accurately pushed to the live system

• Support the planning, execution and implementation of future new systems that will be onboarded under AIAM

• To be trained in handling and managing system access audit investigations in JHCampus

• Lead and manage implementation projects under Office of CMIO, inclusive of stakeholders’ engagement, activities planning, change management, execution and resource management.

• To assist department with projects, ongoing BAUs and to manage the assignment of tasks to Executive/Senior Executive and Senior Executive Assistant.

Responsibilities

• Support the maintenance of AIAM post implementation.

• Maintenance of AIAM mapping matrices, alongside with Access system management master files for AIAM birthright and Functional Role mapping table.

• Support the implementation project for future access systems to be onboarded under AIAM.

• Provide users with support as post-implementation maintenance of AIAM for current NGEMR systems and future systems to be onboarded.

• Handling and managing system access audit investigations.

• Monitoring access logs – perform monthly review of access logs of the NGEMR to identify any unauthorised access.

• Investigating incidents – Investigate any suspicious access patterns or incidents flagged by system or reported by users

• Policy compliance- ensure compliance with hospital policies, procedures and regulatory requirements regarding patient data privacy and confidentiality.

• Auditing access controls – assessing and auditing access control mechanisms within NGEMR to ensure that only authorized personnel have appropriate access privileges.

• Reporting and Documentation – document audit findings, preparing reports on unauthorised accesses and work with DPO on any follow-up actions to prevent future incidents.

• Assist CMIO with webinars, training sessions to hospital staff regarding NGEMR/NEHR security practice and the importance of protecting patient information and accessing records within given boundaries.

• Lead and manage projects under Office of CMIO

• Project Planning and Management- developing project plans, timelines, and milestones in collaboration with stakeholders to ensure projects are delivered on time

• Resource allocation – assigning tasks and resources effectively to team members, ensuing workloads are balanced and aligned with project goals.

• Change management – facilitate clear and consistent communication with stakeholders, project team members and management.

• To assist department with ongoing BAUs and ad-hoc assignments, mentoring subordinates and managing the assignment of workload.

• Ensuring smooth day-to-day operations within the department by overseeing the team and processes.

• Implementing and enforcing organisational policies and procedures related to administrative tasks as such procurement, visitors management and office protocols.

• Facilitating effective communication within the organization including dissemination of information, handling correspondence and organising meetings.

Requirements

• Bachelor’s degree

• Minimum 3 years of related working experience (in healthcare setting)

• Proficient in Microsoft Office Suite

• Proficient in spoken & written English

• Excellent interpersonal and communication skills, both verbal and written

• Possess an inquisitive, meticulous nature and demonstrates strong logical and process flow skills

• Ability to collaborate effectively with diverse groups, fostering teamwork and cooperation

• Capable of thriving in a fast-paced and dynamics work environment