Senior Executive / Assistant Manager, Ambulatory Services

Job ID:  5434
Job Function:  Administration
Institution:  National University Hospital

Career in the Hospital


Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.


At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.


We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.


About NUH


The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.


About Department and Purpose of the Position

We are seeking a Senior Executive / Assistant Manager in Ambulatory Services to work as a team and support staff to ensure the smooth operation of the clinics and business units, with the key aim to establish and maintain service and professional standards.


Key Responsibilities
You will be responsible for the following:

Systems / Projects

• Ensure clinical / non-clinical systems are operating in functioning order.
• Perform trouble shooting and inform vendor when issues arise.
• Manage and handle queries from both internal and external parties.
• Conduct reviews, quality control and drive / lead improvements and enhancements.
• Organise and conduct user acceptance testing (UAT) with users and vendors.
• Project management and execution.
• Establishment and maintenance of service and professional standards.


Central Services
• Oversee work processes, policies, direcctives and SOPs and deliver high standards of efficiency, service and quality across all business units.


Key Requirements
• Basic Degree from a recognised institution.
• Team player, self-driven, results-oriented, and resilient.
• Strong leadership skills and management competencies.
• Excellent organizational and coordination skills, including communication and interpersonal skills to interact with a diverse spectrum of people.
• Technologically savvy, up to date and able to identify and implement viable solutions
• Delicated, meticulous, analytical and proactive.


Closing & Applications


When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.


Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.


Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.