Senior Manager, HR Group Shared Services

Job Responsibilities

• Oversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.
• Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.
• Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment and Pfile server related matters.
• Accountable for SLA deliverables and achievement of division workplan.
• Lead projects, streamline processes and drive continuous improvement.
• Proactively engage stakeholders on service-related matters.
• Promote the HR Shared Services values in Quality, Efficiency, and Service.

Qualification & Skills

• Bachelor's degree
• At least 12 years of relevant HR experience (including 5 years or more leadership experience).
• Strong HR system, MS Office, SharePoint knowledge.
• Proficient in project management tools and methodologies.
• Strong analytical and problem solving abilities.
• Demonstrate strong planning and organizing skills and able to handle complex issues independently.
• Excellent communication, interpersonal & stakeholder management skills.
• Exhibit strong people management skills and competent in motivating and developing team(s).