Senior Manager, HR Group Shared Services

Job Responsibilities

• Lead the Data Management, HR payment(non-payroll) and Claims Administration functions in HR Shared Services.
• Accountable for SLA deliverables and achievement of Data & Transaction Section’s workplan.
• Serve as the Data Steward for HR system and Product Owner for Pfile Digitalization including overseeing vendors, payment and Pfile server related matters.
• Oversee the coordination of digital transformation initiatives within HR Shared Services.
• Manage projects, streamline processes and drive continuous improvement.
• Proactively engage stakeholders on service-related matters.
• Promote the HR Shared Services values in Quality, Efficiency, and Service.

Qualification & Skills

• Bachelor's degree
• At least 12 years of relevant HR experience (including 5 years or more leadership experience).
• Strong HR system (Success Factor), MS Office, SharePoint, RPA and Power Automate knowledge preferred.
• Proficient in project management tools and methodologies.
• Strong analytical and problem solving abilities.
• Demonstrate strong planning and organizing skills and able to handle complex issues independently.
• Excellent communication, interpersonal & stakeholder management skills.
• Exhibit strong people management skills and competent in motivating and developing team(s).