(Senior) Executive Assistant / (Senior) Associate Executive, Department of Diagnostic Imaging

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

Provide administrative support for the Breast Imaging Section under the Department of Diagnostic Imaging, ensuring efficient coordination of workflows and timely delivery of services in alignment with departmental goals and service standards.

Key Responsibilities

• Manage and coordinate Breast Imaging appointments and respond to patient enquiries via phone and email within stipulated turnaround times
• Prepare and organize patient information from Polyclinics using Microsoft Excel for BreastScreen Singapore (BSS) radiologist reporting (R1, R2, R3)
• Track and follow up on cases requiring recall or further investigation, including preparation of patient discharge / assessment letters under Breast Screen Singapore (BSS)
• Maintain accurate patient case records within relevant systems (e.g. BSS portal) across the entire care continuum, from referral to case completion
• Facilitate storage (on/off-site) of patient records/films in compliance to PDPA standards where necessary, with accurate indexing of patient records for retrieval and reference
• Coordinate closely with Radiographers and Radiologists to ensure seamless operational support and workflow efficiency for Breast Imaging services
• Provide operational support for Breast Imaging activities and initiatives, ensuring adherence to established protocols and service standards
• Administrative – Procurement 
  • Initiate Purchase Requisitions (PRs) for medical consumables and general supplies in compliance with NUHS procurement policies
  • Monitor utilization and maintain accurate inventory records for medical consumables and supplies
  • Work collaboratively with Radiographers to ensure optimal stock levels are maintained to support daily operations and minimize service disruptions

Key Requirements

• Preferably Diploma holder and above
• Minimum 2 years of relevant administrative experience in a healthcare or customer service setting would be an advantage
• Good IT literacy, with working proficiency in Microsoft Office applications (particularly Microsoft Excel), and ability to learn and adapt to relevant digital systems
• Strong interpersonal and communication skills, with a patient-centric service orientation and ability to engage multiple stakeholders effectively
• Meticulous, organized, and demonstrates strong attention to detail in processes and record management
• Able to work independently with a strong sense of ownership, accountability, and responsibility in delivering operational outcomes

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.