Assistant Manager/ Senior Assistant Manager - HEADS-UPP and SLeEP Programme (1-year contract)

Overview and purpose of the position

The job holder is responsible for developing the strategy and implementation operations for HEADS-UPP (Health and Development Support in Preschool Partnerships) and Sleep Easy Programme (SleEP).

Responsibilities:

1. Programme Development
   1. Work collaboratively with Ministries (e.g., Ministry of Health, Ministry of Education), internal partners (e.g., Regional Health Services Office), and external stakeholders (e.g., Health Promotion Board, People’s Association, community care partners and related agencies). Responsibilities include identifying needs and opportunities, proposing relevant initiatives, and partnering stakeholders to design effective interventions or quality improvement efforts for each programme.

2. Programme Operations and Administration
   1. Lead and ensure efficient, sustainable programme operations and administration, including budgeting, secretariat support, funding management, recruitment, and workflow development (e.g., operational and clinical workflows).
   2. Provide operational guidance and support for other members of the programme team required for the programme to achieve its objectives (e.g., jointly develop workflows with Allied Health, Clinicians and/or Nursing etc).

3. Programme Evaluation and Continuous Improvement
   1. Develop robust quantitative and qualitative indicators (e.g., programme evaluation methods, EMR workflows, REDCap data warehouse management) to support effective tracking and performance measurement
   2. Review KPIs, identify performance gaps, and provide insights and recommendations to drive continuous improvement.
4. Cross coverage of other Child and Maternal Health Programme(s) and any other duties as assigned

Requirements:

• Bachelor’s degree, preferably in business and healthcare related disciplines, e.g., public health.
• At least 5 years of working experience, preferably in a healthcare setting and experience in sector development, programme management, of which >1 years in a managerial position.
• Prior experience in leading a team would be an advantage.
• Ability to plan strategically and maintain a keen eye for detailed implementation.
• Excellent interpersonal, communications and change management skills (e.g., for stakeholder and staff engagement)
• Strong analytical skills, good time management and result orientated.
• Effective problem-solving skills.
• Excellent IT skills in areas such as Microsoft Office applications, databases (Tableau).