Case Management Officer (HEADSUPP), Child Development Unit (1-year Contract)

Job ID: 10379

Job Function: Allied Health

Institution: National University Hospital

To co-ordinate care for patients and families in a community-based preventive paediatrics health program between community sites (preschools), social workers and the Child Development Unit
To manage patients on a health preventive program with screening and health education. To implement the program effectively with a multidisciplinary team, ensuring data collection and clinical visits are followed through.
To assist in management of clinical data collection, including database management using RedCAP, or provide surveys through designing platforms for data collection with team.
To participate in clinical data collection, maintaining database, and consent procedures.

2. Duties and Responsibilities

2.1.1 Case Management

Provide administration of child health, developmental and family needs questionnaire and surveys in a community-based setting including home visits and school visits
Provide screening and assessment of children’s development and health with nurses in preschools.
Assess and identify children and families' medical, psychological, social, environmental, and financial needs through simple screening questionnaires.
Direct patients and families into hospital or partner programs in the clinical protocol.
Collaboration with clinicians, other health care members, and patient/family to implement, monitor and evaluate care plans and follow-up on outcomes
Implement, monitor and evaluate the patient’s adherence to care plans and revising it as needed.
To integrate and coordinate the activities of multiple discipline services or resources needed by patients/families.
Ensure patients' treatments, and consultations take place promptly and in proper sequence.
Provide patient education if required.
Act as the point of contact and a liaison between the patient, family and the hospital.
Establish a framework for data collection and on care delivery process and clinical
Make visits to patients’ homes/ partner organisation within communities if care coordination requires so.

2.1.2 Data collection and maintenance of database

Assist in ensuring ethics submission, as well as ensuring proper documentation and data collection of children within the program service.
Maintaining database in RedCAP/ excel
Consent procedures for participation in the program research projects
Perform clinical measurements and behavioural observations in accordance with the highest of clinical standards, under supervision by health team members

2.2.1 Secondary Responsibilities and Duties

Participate in the workgroup meetings pertaining to research or clinical program management
Participate in meetings and teachings within the program
Participate with doctors or professionals with preschool teachers and community social workers in case discussions and protocol management
Provide statistical reports and program reports when required by doctors, departments and the hospital

3. Job Specification/Requirements

3.1.1 Qualification and skills

A Bachelor’s degree in relevant disciplines (e.g. Nursing, Psychology, Behavioural Science, Social work, Health Sciences, Education)
Keen interest in the area of early child development and/or behaviour
Excellent command of spoken and written English, with a second language
Strong interpersonal and communication skills
A team player with an ability to work independently

3.1.2 Experience

Experience of 1-2 years in research, hospital work or social service sector work
Experience working with preschool-age children and/or families is an asset for this position

3.1.3 Skills