Manager, Corporate Services

Job ID:  9090
Job Function:  Administration
Institution:  National University Polyclinics

As part of the Corporate Services (CSS) team, you will play a crucial role in managing systematic and disciplined ‘2nd line of defence’ efforts to strengthen overall governance, risk and compliance in NUP to enable safe and effective operations. 

 

Reporting to the Senior Manager, you will work closely with various internal and external stakeholders to lead, plan and execute enterprise risk management, internal governance and data governance & protection initiatives to prioritise and mitigate organisational risks. The role also involves supervising direct reports to collectively undertake workplans, while fostering a nurturing environment that promotes excellence.

 

Job Responsibilities

  • Prepare and administer an annual audit plan to assess controls, operational efficiencies and compliance with policies, procedures and regulations.
  • Plan, conduct, report and follow up on operational and financial internal reviews.
  • Supervise and review the work of audit team members to ensure the quality of work.
  • Drive the development and formulation of policies and procedures to align with the requirements of MOH and/or NUHS level to guide proper management of enterprise risk and personal data for compliance with Personal Data Protection Act (PDPA).
  • Lead education & awareness initiatives to promote a positive internal control culture, drive regulatory compliance and strengthen overall governance.
  • Supervise and develop direct reports, fostering a high-performance team culture.
  • Oversee secretariat-related duties to for oversight committee.
  • Facilitate stakeholders’ collaboration across departments and workgroups to support Ensure Safer System (ESS) Governance, Leadership & Direction (GLD) chapter.
  • Undertake special reviews and advisory projects when required, when required.
  • Successful execution of other matters as required.

 

Requirements

  • Bachelor’s degree in Accountancy, Business Administration or equivalent professional qualification
  • Minimum 5 years of audit experience in managerial capacity
  • Experience in enterprise risk management, PDPA, healthcare or public sector preferred
  • Strong analytical, problem-solving and systems thinking skills with attention to detail
  • Excellent communication, negotiation, presentation and stakeholder engagement abilities
  • Proven project management and team leadership experience; strong team-player across all organisational levels
  • Thrives in fast-paced, ambiguous environments with multiple priorities and tight deadlines