Manager (Nursing Innovation)
The incumbent will support the Nursing Division in the strategic development, implementation, and management of nursing innovation initiatives across the organisation.
He/she is responsible for driving innovation, operationalising transformation strategies, fostering a culture of continuous improvement, and promoting the adoption of evidence-based practices to enhance patient outcomes, workforce effectiveness, and operational excellence.
Working closely with nursing leaders, interdisciplinary teams, and external partners, he/she identifies opportunities for innovation, facilitates the translation of ideas into sustainable solutions, and supports the evaluation and scaling of successful initiatives. He/she also contributes to capability building in innovation, quality improvement, and evidence-based practice within the nursing workforce.
The Opportunity:
We are looking for a Manager to support Nursing (Innovation) division.
Job Responsibilities:
Primary Responsibilities and Duties (80%)
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Lead and coordinate nursing innovation and workforce transformation initiatives from ideation through implementation, evaluation, and scaling to enhance patient care, operational excellence, and long-term sustainability.
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Champion the application of Lean principles and methodologies within the Nursing Division, guiding teams in driving innovation, quality improvement, and process enhancement initiatives.
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Review existing practices and identify opportunities for innovation and continuous improvement through stakeholder engagement, data analysis, frontline feedback, and Lean "Go & See" practices.
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Facilitate and lead change management efforts to support the successful adoption and sustainability of innovation and transformation initiatives.
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Promote the scaling and sustainability of successful projects while supporting organisation-wide transformation efforts. Serve as a subject matter expert and resource person in Lean, project management, and nursing innovation methodologies.
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Foster the dissemination, sharing, and adoption of innovative practices and improvement initiatives across the Nursing Division.
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Monitor, evaluate, and report the progress, outcomes, and impact of innovation initiatives to the Chief Nurse and Nursing Executive Council (NEC).
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Prepare, analyse, and review reports, highlighting key insights and providing data-driven recommendations to support informed decision-making.
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Provide secretariat support for innovation-related committees and meetings, including agenda preparation, minute-taking, and documentation management.
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Coordinate and manage nominations for innovation awards, recognition programmes, and professional development opportunities.
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Track project work plans, deliverables, and milestones to ensure timely implementation and completion of initiatives.
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Follow up on innovation-related feedback, suggestions, and action items to ensure timely resolution and continuous improvement.
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Maintain accurate records of innovation initiatives and ensure effective communication, knowledge sharing, and documentation through SharePoint and other designated platforms.
Secondary Responsibilities and Duties (20%)
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Involves in department events and activities planning.
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Works collaboratively with relevant departments, workgroups and committees on special projects, proposing options where possible and ensuring achievement of desired outcomes.
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Work with Nurse Leaders to gather and analyse feedback from patients, staff and stakeholders to identify opportunities for improving care delivery, services and processes.
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Lead new service/delivery projects and working with relevant stakeholders on resource and logistics requirements.
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Additional duties and responsibilities may be assigned to meet evolving organisational needs.
Job Requirements:
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Bachelor's degree or an equivalent qualification.
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Minimum of 5 years of relevant administrative experience, with a proven track record in facilitating and driving process improvement initiatives, change management, and cross-functional collaboration to deliver value and impact.
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Training or certification in Quality Improvement (QI) methodologies and tools such as Lean, 6S, Six Sigma, or similar frameworks would be advantageous.
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Proficient in Microsoft Office applications and data analysis tools.
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Demonstrated leadership capabilities, with experience in building and leading high-performing, cohesive teams.
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Confident in engaging and partnering with senior stakeholders, with a strong passion for driving organisational change and continuous improvement.
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Able to manage multiple priorities effectively, influence stakeholders, and perform well in a fast-paced environment with tight deadlines.
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Possesses strong communication, interpersonal, problem-solving, and stakeholder management skills.