Medical Laboratory Technologist_Dept of Lab Med (Cytogenetics)*

1. Laboratory Operations and Testing

• • • Receive, process and, where required, supervise the reception of laboratory specimens, including the rejection of specimens that are unsuitable for analysis according to established laboratory criteria.
    • Operate the Laboratory Information System (LIS) for order entry, result entry, result validation, result certification, data retrieval and enquiry functions.
    • Perform laboratory testing and associated procedures in accordance with approved laboratory protocols, quality standards and competency requirements.
    • Review, validate and escalate laboratory results, quality indicators or testing issues that are inconsistent with expected analytical or clinical findings in accordance with established laboratory policies and workflow.
    • Ensure timely closed-loop communication and documentation of critical results to authorized healthcare personnel in accordance with laboratory procedures

2. Quality Management and Risk Management

• Perform, document and interpret quality control procedures, identify deviations or trends, and implement appropriate corrective actions where required.
• Identify, report and participate in the mitigation of operational, quality and patient safety risks within the laboratory.
• Report adverse incidents, non-conformances and safety events in accordance with departmental procedures.
• Participate in internal audits and quality assurance activities as assigned

3. Equipment and Resource Management

• Perform routine maintenance, operational checks and basic troubleshooting of laboratory instruments and equipment.
• Manage assigned workload, testing priorities and laboratory resources effectively to meet operational and service requirements.
• Comply with laboratory inventory management processes and ensure appropriate utilisation of laboratory consumables and resources.

4. Professional Practice and Compliance

• Demonstrate professional accountability, integrity and ethical conduct in all laboratory activities, ensuring compliance with applicable regulatory, accreditation, organisational and professional requirements.
• Comply with Good Laboratory Practice requirements, accreditation standards, applicable Singapore regulatory requirements and departmental policies.
• Ensure compliance with all requirements of the Laboratory Safety Manual and workplace safety procedures.
• Uphold DLM workplace etiquette and demonstrate behaviours aligned with NUHS Core Values.

5. Communication, Training and Development

• Resolve laboratory-related queries from clinicians, healthcare professionals and other customers in a professional and timely manner.
• Apply analytical judgement and prioritisation skills in managing workload, troubleshooting operational issues and escalating concerns appropriately.
• Maintain professional competency through continuing professional development activities, including participation in relevant training, workshops, seminars and educational programmes.
• Conduct in-service education and continuing education sessions as assigned.
• Coach, mentor and provide practical training to trainees, students and newly appointed staff in accordance with departmental training programmes.

6. Operational Support

• Assist with staff rostering and operational manpower planning as assigned.
• Perform shift duties and after-hours duties as required.
• Carry out work assignments and duties as directed by senior staff and supervisors.

7. Assist in the evaluation, verification and implementation of new laboratory methodologies, technologies and equipment.
8. Participate in business continuity and emergency response procedures, including backup testing workflows during instrument, information system or utility failures.
9. Identify opportunities for process improvement and participate in quality improvement, workflow optimisation and service enhancement initiatives.
10. Participate in laboratory administrative activities, including filing, procurement processes, quotation evaluation, purchase requisitions and invoice processing.
11. Assist in the preparation, review and revision of laboratory policies, procedures, work instructions and standard operating procedures.
12. Participate in the planning, implementation and monitoring of laboratory projects, service development initiatives and quality improvement programmes.
13. Provide cross-coverage for Senior Medical Laboratory Scientist duties when assigned and deemed competent.
14. Perform any other duties as assigned by the Section Lead or Divisional Lead

Job Requirements

• Possess a Bachelor's Degree in Medical Laboratory Science or an equivalent recognised qualification, preferably with 1 to 2 years of relevant clinical laboratory experience and demonstrated good performance.
• Good laboratory technical knowledge and skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good analytical, organizational and problem-solving skills.
• Ability to prioritize workload and manage resources effectively.
• Proficiency in computer applications and Laboratory Information Systems.
• Good communication, interpersonal and customer service skills.
• Understanding of quality, accreditation, regulatory and safety requirements in a clinical laboratory environment.
• Commitment to professional development, professional ethics and NUHS Core Values.