Programme Manager, PROVE Programme

Job Title:

Programme Manager, Patient Reported Measures (Experience and Outcomes) (PRMs) for AIO- Value-Driven Outcomes Office.

Key Responsibilities

• Lead end-to-end implementation of PRMs at NUHS: Plan, coordinate, and oversee the cluster-wide PRMs programme, drawing on direct experience in designing and validating PROMs instruments within clinical services.

• Engage clinicians, nurse leads, and IT to embed PRMs into workflows.

• Drive vendor evaluation, coordination and implementation of relevant digital platforms as required.
  
  
• Develop project plans, roadmaps, and KPIs to track implementation and outcomes.
  
  
• Collaborate with data, informatics, and clinical governance teams to enable data-driven insights.
  
  
• Ensure adherence to PDPA, data governance, and ethical standards in PRMs data usage

• Support value-based healthcare (VBHC) initiatives by analysing large datasets and visualising insights through Tableau dashboards to drive strategic decision-making.

• Support the integration of Patient-Reported Outcomes into broader VBHC initiatives, aligning with institutional goals on quality, cost, and what matters to patients.

• Manage programme budget and contract deliverables, if applicable
  
  
• Coordinate training and change management for clinical teams and operational staff
  
  

Key Requirements

• Postgraduate qualification in healthcare administration, informatics, or strategy (e.g. MBA, MSc) - clinical experience is a must.
  
  
• Proven experience in leading PROMs design and implementation within hospital or clinics.

• 5–8 years of cross-disciplinary healthcare experience spanning clinical practice, programme management, and digital health innovation.

• Strong grounding in the global PROMs and VBHC literature, with the ability to translate evidence into local implementation.
• Must integrate clinical insight (to ensure PROMs are meaningful for care), financial acumen (linking outcomes to cost), and technology expertise (building digital platforms) to deliver an end-to-end PRMs programme.
  
  
• Excellent stakeholder management and cross-functional coordination skills
  
  
• Experience working with health data, IT systems, or digital transformation is an advantage.