Senior Assistant Manager, Communications Office, RHSO

Senior Assistant Manager, Communications Office, Regional Health System Office

We are looking for a motivated and resourceful communications professional to join the NUHS Regional Health System Office (RHSO). In this role, you will support and manage communications for the cluster’s population health initiatives, contributing to efforts to strengthen public and internal understanding of population health, primary care, and community care.

Working closely with the Head of Communications and programme teams, you will translate strategic priorities into clear communication plans and support their execution. This includes coordinating across teams and partners, ensuring alignment in messaging, and supporting the delivery of integrated and consistent communications across channels.

You will play an important role in bringing the population health work to life, highlighting how NUHS and its partners support residents to stay healthy and engaged, while ensuring that communications are clear, relevant, and aligned with broader organisational and national priorities.

Job Responsibilities

Support and advance the population health narrative and mindshare

• Support the development and delivery of NUHS’ population health narrative across internal and external platforms.
• Translate complex concepts in population health, primary care, and community care into clear, accessible, and compelling messaging.
• Ensure consistency of messaging across communications to build a coherent and recognisable population health narrative.
• Identify and develop opportunities to strengthen awareness and understanding of the population health model of care among key stakeholders, including leadership, staff, partners, and residents.
• Develop and refine leadership messaging and platforms (e.g. speeches, presentations, engagement) to reinforce strategic priorities and narrative adoption.

Lead and coordinate communications for population health programmes and stakeholders

• Drive communications for key initiatives, including population health, primary care, community care, and national preventive health programmes.
• Translate programme priorities into clear communication plans, messaging, and deliverables.
• Work closely with internal teams and external partners to align messaging and coordinate communication efforts.
• Ensure integrated and consistent delivery of communications across channels, aligned with cluster and nation messaging.

Narrative development and content leadership

• Identify story opportunities and lead the development of key content and communication materials (e.g. articles, newsletter, social media content, videos, website materials) that highlight programme impact, partnerships, and resident outcomes.
• Provide direction and guidance on content and storytelling approaches, ensuring clarity, consistency, and alignment with overall narrative.
• Where required, contribute directly to the development of high-impact or priority materials, particularly for leadership communications and complex initiatives.

Support media communications

• Work with Group Communications to prepare media materials, including press releases, story pitches, and talking points.
• Support responses to media queries and monitor media coverage.
• Identify opportunities to enhance visibility population health initiatives.

Manage delivery and track performance

• Manage timelines of communication deliverables across initiatives.
• Track engagement and reach across communication channels.
• Gather insights and feedback to inform improvements and reporting.

Qualifications and Job Requirements

• Degree in Communications, Public Relations, Marketing, Journalism or related field.
• Min 6 years of relevant communications experience, preferably in healthcare, public sector, or social impact environments.
• Strong writing, editing, and storytelling skills, with the ability to translate health concepts into clear, audience-friendly messages.
• Ability to translate strategic priorities and programme objectives into communication approaches, plans, and deliverables.
• Strong stakeholder management and interpersonal skills, with the ability to work across teams, partners, and agencies to align messaging and coordinate communication efforts.
• Good project management skills to manage multiple initiatives, timelines, and deliverables in a dynamic environment.
• Experience supporting integrated communications across channels, including internal, digital, and media platforms.
• Organised, adaptable, and collaborative, with strong attention to detail and ability to work independently.