Senior/ Assistant Manager, Dental Services

You will be responsible for the following:

• Identify, plan, and execute strategies and proposals to improve work processes and service quality.
• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.
• Plan and coordinate the daily clinic operations to ensure cost efficiency and effective use of resources.
• Work closely with Dental Head and HQ Dental in managing clinic operational issues, manpower related issues, renovation projects, procurement, inventory control, audits, DOPEX changeover, and Oral Health Promotion.
• Work with internal and external stakeholders in the handling of feedback and complaints on clinical matters.
• Prepare and analyse data, reports and presentation slides.
• Coordinate meetings (including venue booking and logistics) and minutes writing.
• Maintain and update information on the intranet.
• Participate or lead in committees/workgroups.
• Perform any other duties as assigned by your supervisor or HOD.

Requirements

• Bachelor’s degree in any discipline
• Minimum 2 years of experience in healthcare focusing on operations and administration
• Pleasant disposition, excellent interpersonal and communication (verbal and written) skills
• Strong analytical, people management and problem-solving skills
• Ability to work independently and as a team
• Proficient in Microsoft Office applications
• Ability to multi-task and work under tight timelines