Senior Assistant Manager

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

Overview

Oversees and manage food service team to ensure the meals orders are prepared and delivered to the Patient seamlessly in a safe and timely manner.

Responsibilities

• Oversee daily food service operations that include control room, store, catering, dishing, and assembly operations
• Handle manpower hiring, deployment and mobilisation
• Staff Training & Vaccination
• Manage contracts under Food Service and monitor vendor performance to ensure contract compliance.
• Manage risks related to food safety, workplace safety, and fire safety and ensure proper emergency preparedness and business continuity planning.
• Work closely with Executive Chef and production team on inpatient, staff and catering meals.
• Lead ad-hoc projects/initiatives on workflow improvement, harmonization, automation, waste reduction and sustainability. 
• Handle escalated patient complaints & feedbacks
• Submit monthly Food Service report that is required by the management.
• Conduct monthly contract payment check for stewarding services
• Ensure proper documentation and records are maintained.
• Any ad-hoc duties assigned by Supervisor.

Requirements

• Degree Holder of discipline related to Food & Beverage Management / Hospitality/ Nutrition.
• Proficient in spoken and written English. Fluency in a second language will be an advantage.
• Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000 and MUIS HALAL will be an added advantage.
• Good knowledge in using Microsoft, including Word, Excel, PowerPoint, Teams, Outlook, One Drive, Bookings, Co-pilot, etc.
• Knowledge in Electronic Meal Ordering System will be added advantage.
• More than 5 years in supervisory or managerial role, preferably in hospital, upscale hotel, restaurant, or high-volume food service facility.
• Experience in Contract Management, Project Management, Catering Event, ISO Audit will be an added advantage.
• Ability to work efficiently, independently and work under tight timelines.
• Excellent communication, problem solving, presentation and interpersonal skill.

About us:

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering “Incredible Care & Health, Together”, reach out to us today.