Senior Executive, NUHS Group HR Technology (HRIS)

Senior Executive, NUHS Group HR Technology (HRIS)

Overview of the role

The incumbent will support and oversee the administration and functioning of the HR application system, and promote the use of HR Technology. In addition, the incumbent will perform the role of Subject Matter Expert for various modules and engage key HR business stakeholders for process review, requirement gathering, conduct UAT and communication on new enhancement.   

Responsibilities

1. HR Process Technology

• Work with business stakeholders to review process and propose automation to enhance operational efficiencies.
• Manage evolution and enhancements of system capabilities.

2. System Maintenance and Support

• Attend to queries raised by HR users
• Assist in troubleshooting for technical software, hardware and network problem within HR.
• Liaise with external parties on HR application related matters

3. Project Management

• Work with users and vendor to realise HR IT strategies
• Manage users’ expectations with accordance to project budget and feasibility
• Gather business requirements or facilitate requirements gathering by project team where applicable

4. Change Management

• Drive buy-in processes before and during HR IT implementation.
• Plan and oversee process transition.
• Provide advice on change procedures.

Qualifications and Requirements

• Experience in managing SAP SuccessFactors (Employee Central, Time Off, PMGM, LMS, RCM, Reporting, etc) in large, company-wide program implementation
• Experience in data management of Group Employee Database of large size organization
• Familiarity with automation tools (RPA, Power Automate, Power Query, etc) is an advantage
• Strong data sense, eye for details, highly energized and great multi-tasking ability
• Ability to maintain confidentiality in all aspects of job responsibilities
• Ability to work independently as well as engaging with various stakeholders
• A Bachelor’s Degree in relevant scope
• Minimum of 2-3 years of progressive experience in an HR / HRIS / Operations function
• Proficient with MS Word, Excel and PowerPoint