Senior Executive, NUHS Residency

Position

Executive / Senior Executive

Overview

To assist and manage IT and educational technologies within NUHS Graduate Medical Education (GME) Office.

This position is a 1-year contract role, renewable based on satisfactory job performance.

Job Responsibilities

Information and Educational Technology System

• Manage and provide technical support for residents’ onboarding, changeover and offboarding IT accesses.
• Conduct bi-annual reviews on residents’ user accesses. 
• Maintain NGEMR matrixes, IT databases and process workflows.
• Plan and execute IT projects to upgrade or enhance the office's technological capabilities.
• Maximise the utilisation of the education management systems (eg. Medhub) to enhance GME workflows and operations.
• Address and oversee any alterations to current systems, applications, and hardware configurations.
• Establish communication between Residency Programmes and stakeholders to support efficiency of IT operations.

Asset Management

• Maintain an accurate and up-to-date inventory of all IT and educational technology assets owned by the department, including laptops, desktops, monitors, printers and specialised equipment.
• Liaise with Programme Coordinators, IT office and vendor and manage the full lifecycle of departmental IT assets, including budgeting, procurement, deployment, assignment, transfers, replacements, returns, and disposal.
• Establish and maintain asset databases, records, and documentation to ensure proper tracking, accountability, and audit readiness.

Productivity Tools and IT Projects

• Understand workflows and operational needs, and identify opportunities to leverage AI, automation, and digital tools to enhance productivity and efficiency.
• Explore the effective use of AI, productivity tools and digital solutions to streamline processes, reduce manual work and support training and educational needs.

Others

• Support events and education-related activities organised by NUHS GME Office.
• Undertake any other duties as assigned.

Requirements

• Bachelor degree in relevant field, preferably with similar working experience in education or healthcare environment.
• Excellent data analytical, problem-solving skills and pay attention to details.
• Ability to communicate effectively to diverse stakeholders.
• Ability to multi-task and work in a dynamic, fast-changing environment, with a sense of timeliness.
• Ability to work well independently as well as in teams.
• Proficient with Microsoft applications especially with Excel, Work and Powerpoint.  

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