Senior Executive / (Senior) Assistant Manager, Allied Health & Pharmacy Ops

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The incumbent will play a key role in driving operational excellence and transformation initiatives, starting with Pharmacy services and progressively contributing to broader Allied Health & Pharmacy (AH&P) Operations.

This includes leading cross-functional process improvements, supporting digital and system integration projects, and partnering stakeholders to enhance patient experience, service delivery, and operational efficiency. This role offers a broad platform to develop capabilities across operations, analytics, and project delivery, with opportunities to contribute to cross-cutting initiatives under AH&P Operations.

Key Responsibilities

Operations and Patient Experience:

• Partner Pharmacy Section leads to drive day-to-day operational performance across pharmacy sections, improving workflow efficiency, turnaround time, and patient experience through data-driven interventions.

Process Improvement & Transformation:

• Support digital, process, and service improvements to enhance efficiency and enable new care delivery models.

Financial & Resource Planning:

• Support financial planning, cost optimisation, and evaluation of initiatives to ensure efficient use of resources across pharmacy operations.

Vendor & Logistics Management:

• Manage vendor performance and logistics workflows to ensure reliable service delivery, compliance, and efficient inventory management.

Projects, Infrastructure & Stakeholder Management:

• Coordinate and support delivery of projects including renovation, infrastructure upgrades, and system implementation, ensuring minimal disruption to operations.

People Management & Ground Operations:

• Supervise PSA staff, strengthen operations, and improve productivity through coaching, engagement, and workflow optimisation.

Broader AH&P Operations Contribution:

• Support cross-functional initiatives beyond pharmacy, contributing to AH&P-wide operations and strategic priorities.

Key Requirements

• Recognised basic degree\
• At least 2–3 years of relevant experience in healthcare operations, administrative management, or pharmacy is preferred. Experience or exposure to logistics and inventory management will be an added advantage.
• Strong analytical skills with effective written and verbal communication abilities.
• Proficient in IT applications, including Microsoft Office suite and data management or visualization tools such as Tableau.
• A collaborative team player with good interpersonal skills, able to work both independently and as part of a team in a fast-paced environment.
• Embrace NUHS missions and demonstrate alignment with NUHS values.

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.