Senior Executive Assistant, Functional Screening, RHSO

Provide administrative and onsite support for the Functional Screening programme targeted at Singaporean/ SPR residents aged 60 and above.

Responsibilities

1. Support in the management of calls and scheduling of Functional Screening appointments

• Call and interact with residents to encourage them to attend follow up appointments
• Schedule appointments within stipulated timeline
• Ensure appointment slots are well utilized and maximised

2. Support functional screening operations, preparation of onsite events and liaison with clinical teams/ partners

• Assist in preparation of logistics and admin tasks for functional screening events within stipulated timeline
• Support in site recce, pre and post event coordination with partners and vendors
• Timely submission of reports and residents’ attendance for their follow up appointments to clinical teams

3. Managing and ensuring accuracy of database and event calendar

• Timely updates for various FS database and residents’ details
• Tracking of backlogs and utilisation of appointment slots
• Ensure calendar of events and follow up appointments are updated

4. Support in events and outreach (on weekdays and selected weekends)

• Promote functional screening by supporting in onsite events such as functional screening, health talks, and outreach events

5. Other Duties

• Secretariat support for department meeting
• Support in quality improvement of processes
• Other ad-hoc duties

Requirements

• Diploma in any discipline
• Willing to work on weekends when required.
• Pleasant and friendly disposition with a willingness to engage members of the public.
• Experience in customer service or healthcare is an advantage.
• Good team player with strong interpersonal skills who can work in a team and independently, in a fast-paced environment.
• Basic competency in Microsoft Office Suite