Senior Executive / Assistant Manager, NCIS (HSCT & CT Program)

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.

The Senior Executive / Assistant Manager is to provide operational and administrative support for the Hematopoietic Stem Cell Therapy and Cellular Therapy (HSCT & CT) Program, ensuring smooth daily operations in compliance with international standards and improving efficiency to enhance patient care.

Key Responsibilities

Primary Responsibilities (80%)

• Manage the operations and systems, review and improve HSCT & CT Program functional units, and ensure smooth day-to- day operations.
• Manage the Cell, Tissue and Gene Therapy Product (CTGTP) related matters (eg. Quarterly MOH Utilization CTGTP submission, queries from MOH, ensuring smooth implementation of CTGTP 2Ms (Medisave and MediShield) claims, ensuring CTGTP drug is correctly charged and billed).
• Review current processes and propose new initiatives and innovations to improve services and eliminate waste, including the use of AI where appropriate.
• To assist with paper writing for high value procurement projects within the program.
• Establish new clinical services for HSCT & CT. Establish SOPs and workflows for new clinical services or updating for any operational changes.
• Ensure timely review of service/lease/license contract terms and conditions and cost of services/contracts. Facilitate agreement establishment (lead agreement discussions, liaise with legal, CPD form, seek signatories.
• Provide other administrative support to the Apheresis Centre and laboratory and/or RO to ensure smooth daily operations and provide required support to meet assigned project/task timeline.
• Provide admin support for audit inspections. Booking of meeting rooms, ordering food, minutes taking, facilitating audit process
• Monitoring expenditures, managing budgets and ensuring procurement activities stay within financial constraints.
• Tracking of CAPEX/OPEX budget, staff training budget and other NUH-related funds.

Secondary Responsibilities (20%)

• Perform billing to external client for service rendered, internal cost transfer to internal departments and billing to patients.
• Perform bill audit quarterly and bill adjustment when needed.
• Payment to external parties/vendors within payment term period.
• Co-ordinate meetings, book venues, collate agenda and arrange for catering requirements when necessary.
• Attending to admin related maintenance/service issues (example but not limited to printer, copier issues, light issue) of the SCL promptly.
• Performs any other duties assigned by supervisor/ department manager/ HOD

Key Requirements

• Bachelor’s degree in Science, or Healthcare Management would be prefer
• Minimum of 2 years in healthcare and administrative experience. With ops experience is an added advantage.
• Good understanding of Microsoft Word and Excel, able to build pivot tables and pivot charts for data analysis, Generate automated reports using macros, Create dashboards and data visualizations
• Responsive, attentive and be able to work under pressure
• Positive work attitude and self-motivated
• Good communication and interpersonal skills
• Good team player and also able to work independently
• Flexible and adaptable

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.