Senior Pharmacist* (Informatics), Pharmacy
About the Role
We are seeking an experienced and passionate Informatics Pharmacist to join our NUH Pharmacy team. In this role, you will support both legacy and new pharmacy systems, drive digital transformation initiatives, and collaborate closely with clinical, operational, and technical stakeholders across hospital, cluster, and national-level programmes.
You will play a key role in system configuration, workflow optimisation, interoperability design, data accuracy, and medication-related builds—helping ensure safe, effective, and seamless healthcare delivery through technology.
Key Responsibilities
Support Adoption and maintenance of New and National Systems
- Provide on-site user support during implementation of new systems/modules.
- Perform configuration and parameter setup invendor applications and products, and collaborate with various stakeholders for setup (e.g., ALPS procurement, Business Office, NUHS Medical Informatics Team, Retail Procurement)
- Facilitate inter-operability and integration of Information systems and automation systems for medications.
- Prepare and perform system testing with the appropriate test plans and data.
- Develop system specifications and perform configurations and setups accurately.
- Audit data entered by end users.
- Pull out reports for analysis and perform strategic planning with relevant stakeholders.
- Review national or hospital level policies and procedure manuals together with stakeholders and ensure revisions to systems are done accordingly.
- Understand and participate in workflow discussion to facilitate in the development of training curricula.
- Discuss build content and configuration with end user
- Build medication according to content collection and configure medication to ensure seamless translation to downstream system
- Build clinical decision support configuration
- Perform root cause analysis for medication error or near miss if related to NHIPS/any pharmacy systems when required
- Make suggestion on system functionalities and configurations to improve medication safety when required
Support Legacy Pharmacy Systems
- Troubleshoot and track issues
- Attend to tickets raised by end users
- Prepare and perform system testing with the appropriate test plans and data
- Support audits and data extractions as required
- Provide end-user training to champion users
- Provide out of office hours support when rostered
Represent NUH Pharmacy Department at Hospital, Cluster or National Level Programs
- Serve as team representative on task force, workgroup or committee as needed.
- Gather opinions, information and recommendations from various healthcare professionals and stakeholders and present information to the team lead for discussions.
- Be involved and participate in ERM (enterprise risk management) efforts – to ensure risk wrt informatics data and system are managed in these categories ie: data integrity and compliance, confidentiality, financial, medication safety, operational and strategic planning
Job Requirements
Education & Professional Registration
- Bachelor’s Degree in Pharmacy from a SPC-recognised institution.
- Registered Pharmacist with the Singapore Pharmacy Council.
- Post-graduate training in healthcare informatics, computer science, business, or a related field is an advantage.
Experience & Technical Skills
- Minimum 3 years of relevant healthcare operations or clinical experience.
- Prior exposure to system implementation, data lifecycle management, or healthcare informatics is preferred.
- Experience working with multi‑disciplinary stakeholders across clinical, operational, and IT domains will be beneficial.
- Proficiency in Microsoft Office Suite.
- Competency in Microsoft SQL.
- Certification or proficiency in relevant healthcare applications or informatics tools (preferred).